Question 1

Do you run Meta Ads (Facebook + Instagram)?

Accepted Answer

Yes. Pixel setup, seasonal campaigns and monthly management are standard in Packages B and C. In Package A we run a 7-day test to check if it's even worth going further.

Question 2

Do you manage social media?

Accepted Answer

Yes — in Package B we plan the season, in Package C we run social monthly (8 posts + 2 reels). Package A includes 5 starter graphics.

Question 3

Can I get just the website, without ads?

Accepted Answer

Yes. Package A includes a mini-landing and is a good test before committing to a full campaign. Honestly though: a website alone, without ads or social, won't earn — because the guest needs to find out it exists.

Question 4

What about the Meta Ads budget?

Accepted Answer

You pay the ad budget directly to Meta. Recommended: 300-500 PLN net for the 7-day test (Package A — optimal 600-1,000 PLN for better results), 500-1,500 PLN / month for a seasonal property (Package B), 1,000-4,000 PLN / month retainer (Package C). Without budget the campaign has no way to run.

Question 5

Do you promise more bookings?

Accepted Answer

No. We promise the mechanics: ads bring traffic, content holds it, the website convinces, the inquiry path shows where to write. How many bookings that gives depends on your price, offer, season and competition — we don't control or guarantee that.

Question 6

What about website hosting?

Accepted Answer

Hosting is included in Package B (12 months) and Package C (entire engagement). After that it's 39 PLN / month or we migrate to your own domain.

Question 7

What do I need to provide?

Accepted Answer

Property / listing link, current photos (if any), guest profile, seasonal plan, access to Meta Business or permission to create one, decision-maker's contact.

Question 8

What if I have no video material recorded?

Accepted Answer

We generate short 15-30s AI films or build them from your photos. For a property in production, 3-5 good photos are enough to start a campaign.

Question 9

Competitors offer a website for 1,500 PLN on Webwave or Wix — why is yours more expensive?

Accepted Answer

Because we don't sell a website. Webwave/Wix is DIY: you pick a template, write copy yourself, use Google Translate for EN, no ads, no social. We sell a marketing cycle — the PL+EN website is ONE of 6-8 elements, the rest is Meta Ads, social content, reports, optimisation. If your guest is only a Polish tourist for 2 nights — Webwave is enough. If you want international guests and regular direct inquiries — Webwave is a start, not a destination.

Question 10

Do you have a portfolio?

Accepted Answer

We have shipped deliverables: for Zanzibar Yachtfun we designed and deployed the Felix Finis brand-sponsorship pitch on Netlify and sent it to ITAKA (live: itakapresentation.netlify.app), with the PL+EN charter site in production; for Tiande Boutique Hotel in Zanzibar we designed and delivered printed collateral — a roll-up and flyer for a travel fair. Full hospitality case studies will be published with our first 5 Package B clients before 31.08.2026 — that's why they get the early bird 4,500 PLN instead of the 4,500-6,000 scale range. Fair exchange: you get a better price, we get proof.

Question 11

Can I negotiate the price?

Accepted Answer

Package B early bird (4,500 PLN) is already our negotiation — without early bird, for a larger property, the price goes to 5,500-6,000 PLN. If 4,500 PLN is too high, we propose Package A for 1,200-1,500 PLN (a one-week test). The A amount is credited 100% to B on upgrade within 30 days — you lose effectively 0 PLN on A, you get an answer whether marketing is worth investing in at all.

Question 12

How long have you been operating?

Accepted Answer

Atriopelago as a brand launched in May 2026 as a specialisation of Pelago Studio — a company that's been doing marketing for hospitality and charters for a while (Zanzibar Yachtfun, Tiande Boutique Hotel). We spun out Atriopelago specifically for small properties 4-12 rooms and charters 1-3 vessels — the segment that Profitroom officially abandoned in 2022 (they pivoted upmarket to 40+ rooms), Hotres serves only with a booking engine without marketing, and Useme freelancers do it cheap without strategy. Honest > flashy: we build case studies together, you get a better price, we get proof.

Question 13

How do payments work?

Accepted Answer

Package A (test) — 100% upfront on signing. Package B (season) — 50% on signing, 50% before publication. Package C (retainer) — invoice at the start of each month, payment in advance. Payment terms: 7 business days per invoice. VAT invoice with your tax ID. EU client — reverse charge VAT mechanism. The 50% upfront for Package B is non-refundable from the day work starts (we begin on the signing day). The Meta ad budget is always paid separately from your own card to Meta Business Manager — we don't mediate cash flow.

Question 14

How fast do you respond?

Accepted Answer

Email and Slack: 1 business day (Mon-Fri 9-17 CET). Critical bug post-launch (site down, ads paused, Pixel not firing): 2 business days to fix. Discovery call → proposal: 2 business days. Package C clients (retainer) get priority response — 1 business day on everything, plus a 1h strategy call per month.

Question 15

Are the prices net or gross?

Accepted Answer

All prices on the page are net, add 23% VAT (Poland). Package A gross: 1,476-1,845 PLN. Package B early bird gross: 5,535 PLN (4,500 PLN × 1.23). Package C gross by scale: 3,444 / 4,059 / 4,674 PLN/month. **VAT-exempt clients in Poland (small guesthouses without VAT registration)** — gross is your real cost, since you can't recover VAT. **EU clients** — reverse charge, you pay VAT in your country. **Non-EU clients** — 0% VAT (service export).

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